ORTON Solid Surface Care& Maintenance

Orton Bathtub& Washbasin are very popular with many homeowners because the material is easy to care for and maintain in good condition for many years. Although the maintenance recommended to preserve the material in top condition is minimal, some maintenance will need to be performed to keep the countertop looking its best. There are certain things that will need to be done on a regular basis and some things that should never be done to a solid surface in order to keep the products in good condition and looking new for a long period of time. The most important part of solid surface maintenance and care is to keep the product clean. Keeping the product clean provides many benefits including inhibiting the growth of mold and bacteria, preventing stains, and reducing the amount of maintenance that you will need to perform on the countertop at a later date.


Orton Solid surface are easily cleaned with a simple solution of soap and water applied with a sponge or a soft rag. Many chemical cleaning solutions are not recommended for cleaning solid surface product because these solutions can destroy the finish of the bathtub/basin. Because of the material that the solid surface are made from, the chemical components in the harsh cleansers can actually melt the solid surface causing irreparable damage that is very difficult to hide. Some chemical cleaning solutions can also discolor the surface of the material causing patches of darker or lighter colors in the otherwise uniform surface.

  • For daily use, dry the solid surface with a soft cloth. Once the surface are clean, completely dry the surface. This helps prevent the formation of hard water marks and streaks. It also makes your basin/bathtub look slightly glossy. This routine cleaning method is the best way to maintain your solid surface.
  • Clean up spills immediately after they occur. If you take care of liquid spills as soon as they happen, you should be able to prevent the majority of hard water marks and stains. Take care of these spills by using soapy water, rinsing, and drying the spot.
  • Remove hard water marks with a specialized cleaner. Hard water stains will likely look like a chalky white residue on the surface of your Basin/bathtub. There are several cleaners specifically made for removing these kinds of marks. Spray your choice of these solutions on the stain, let it sit for about 1-2 minutes, and then rinse and dry the area.
  • Remove hard water stains naturally with lemon juice or vinegar. There are a few natural solutions that may be able to stand in for chemical cleaners. Spray lemon juice on the stain and leave it on for ten minutes, then rinse and dry the area. Also, try wiping down the spot with a mixture of half water and half distilled white vinegar. Rinse and dry the solid surface after you clean with this solution.
  • Remove marks and fine scratches with a mild abrasive cleaner. Pour a small circle of liquid mild abrasive cleaner on a damp sponge. Wipe the damaged area with the cleaner in small circular motions, going forward and backward as well as side to side. Clean the entire area, and then thoroughly rinse the spot down with warm water. Dry it with a soft cloth, and check if the damage has been removed. This should take care of most stains and blotches as well. You may need to repeat this process a few times before the blotch or scratch is removed. Apply more pressure with the sponge the second and third times.
  • Remove deeper scratches using an abrasive pad kit. Orton recommends using Micro-Mesh Soft Touch Pad kits on Orton Solid Surface. These kits include several different “grit” options that allow you to slowly move from low-grit to higher-grit options, depending on the severity of the scratch. Be sure the area is thoroughly washed before you begin sanding. Leave the surface wet during sanding. Repeat the cleaning process once you’re finished sanding. Lightly rub the pad over the scratch in a single-line motion, rather than a circle. Change your direction about 90° periodically, so that you’re making a box with your sanding motions. Rinse and dry your pad if too much residue builds up. Avoid pressing too deeply, as this may cause an indentation or deeper scratch.